The goal of this module is to develop the abilities of SCMP candidates to identify the issues and develop strategies for service sector supply chain management and large projects supply chain management. This module is supported by a variety of articles on services, large projects and sustainability in procurement.

In earlier modules and workshops, supply chain management was considered in many different contexts. Topics such as logistics, operations management, project management and social responsibility were explored in detail. This module draws upon the knowledge obtained throughout the SCMP Program and applies that knowledge to the service sector, large projects and sustainable supply chains.

Upon completion of this module candidates should be able to:

• Describe the unique characteristics of services and how they differ from manufactured goods
• Define growth in the services sector and the need for performance optimization
• Understand the strategic importance of demand, capacity, and yield management
• Describe collaborative planning, forecasting, and replenishment
• Describe the differences and similarities in the capital equipment acquisition process relative to normal operating goods
• Perform basic capital equipment investment analysis
• Understand the process of project management for large projects, and the impact on the supply chain
• Describe issues related to asset disposal and asset recovery

REFUND POLICY

You are eligible for a full refund for cancellation/withdrawal requests received in writing up to 14 days before the start date.

You are eligible for a refund minus an administration fee of $100.00 plus tax for cancellation/withdrawal requests received in writing with less than 14 days’ notice and up to the day before the start date. Thereafter, no refund will be available. 

Within 7 days of the start date, you may request a transfer to or a credit for a future offering. Transfer/credit requests will only be considered if received in writing. Credits are valid for 12 months from the initial payment date. If not used within 12 months the credits will expire.

FAQ

What is the asynchronous learning?

Asynchronous learning is a form of online, self-study and is designed for those who prefer to work at their own pace, while meeting submission deadlines as defined in the course overview. Learners will not have live, scheduled meetings or classes, but will participate via our learning management system, Brightspace (D2L), where information, ideas and learning experiences can be shared. Learners will also have access to an instructor.

What is synchronous learning?

Synchronous learning, previously known at Supply Chain Canada as virtual, instructor led. Learners will have live, scheduled classes via Zoom with the instructor and fellow classmates. This format is designed for those looking for an interactive learning experience, and to network with other participants. Learners may have readings and assignments to complete ahead of the start dates that will facilitate the multi-day class discussion. Participants are expected to remain up to date with the deadlines provided. Please NOTE the time zone in which you register for synchronous courses. Please NOTE the time zone when you register for this format as there are multiple options.

View full SCMP Schedule: SCMP Link

View full SMT Schedule: SMT Link