Candidates will achieve learning in this workshop through the following activities:

• Readings and other pre-work activities
• Discussion question preparation 
• Interactive lectures
• Facilitated discussions
• In-class presentations
• In-class exercises and activities
• Final written submissions

Upon completion of this workshop candidates should be able to:

• Understand the importance of effective and strategic communication as a supply chain manager
• Assess the communication strengths and weaknesses within their current working environment
• Understand the strengths and weaknesses of different media of communication both written (e.g., e-mail) and verbal (including formal presentations, meetings, one-on-ones, etc.)
• Develop skills to effectively create and use communication opportunities within and outside the organization
• Receive and process constructive feedback on current communication skills and provide such feedback to others
• Develop supply chain relationship-building skills

REFUND POLICY

You are eligible for a full refund for cancellation, withdrawal or transfer request received in writing up to 14 days before the start date.

You are eligible for a refund or transfer to a future offering minus an administration fee of $100.00 plus tax for requests received in writing with less than 14 days’ notice and up to the day before the start date. Thereafter, no refund will be available. Transfer credits are valid for 12 months from the initial payment date. If not used within 12 months the credits will expire.