Negotiation skills are an essential competency for any manager, especially those responsible for supply chain management. This workshop provides you with a roadmap for leading or participating in successful negotiations. You will focus on the entire negotiation process, and learn the activities and techniques to be used from the preparation stage to the actual face-to-face negotiations.

This workshop covers understanding the other negotiator, responding to power imbalances, as well as looking beyond the deal to build longer-term relationships. Interactive activities, including negotiation simulations and role-playing exercises, feature prominently and allow opportunities to fine-tune your own negotiating skills.

Upon completion of this workshop candidates should be able to:

• Understand and develop the primary negotiation skills
• Develop a BATNA, and estimate a reservation point in preparation for negotiation
• Apply tools for negotiation preparation—including self-assessment and assessment of the other party
• Explain the complexity of multiparty negotiations, and apply strategies for effective negotiation in the multi-party context

REFUND POLICY

You are eligible for a full refund for cancellation, withdrawal or transfer request received in writing up to 14 days before the start date.

You are eligible for a refund or transfer to a future offering minus an administration fee of $100.00 plus tax for requests received in writing with less than 14 days’ notice and up to the day before the start date. Thereafter, no refund will be available. Transfer credits are valid for 12 months from the initial payment date. If not used within 12 months the credits will expire.