Logistics management is the process of strategically managing the flow (from the supplier, through the organization, and out to the customer) of goods, services, finance and knowledge. Supply chain management continues this process, along with relationships within and among organizations, to realize greater economic value.

The goal of this course is to help participants appreciate the big picture of logistics and supply chain management and recognize that through its evolution SCM has driven significant value and competitive advantage to those organizations that expend efforts in their SCM activities.

The course content will be delivered in three phases:

Phase 1: Overview of Logistics / Supply Chain Management

The first two weeks will focus on setting the context for the rest of the course. Students will identify the interdependencies between procurement, operations and transportation. Special attention is given to encouraging the need for a holistic viewpoint when it comes to SCM.

Phase 2: Introduction of the Functions (Procurement, Operations, Transportation)

The following seven weeks will focus on covering the key aspects of the procurement, operations and transportation functions. Students will be able to describe how these activities are interrelated to one another and to the broader context of SCM.

Phase 3: Integration

The final phase of the course will focus on covering how cross-functional activities and processes are executed in a practical environment. Topics will include technology (e.g., ERP, DRP, MRP) as well as the areas of CRM and SRM. This phase concludes by revisiting some of the activities that were presented earlier in the course.

Upon completion of this course, candidates should be able to:

• Define a supply chain
• Describe the importance of supply management in SCM
• Describe the importance of forecasting in SCM
• Describe the importance of inventory management in SCM
• Describe the SCM planning process
• Describe the role of transportation and warehousing in SCM
• Describe how technology can support integrated supply chain processes
• Assess the potential impact of supply chain initiatives or shortcomings

REFUND POLICY

You are eligible for a full refund for cancellation/withdrawal requests received in writing up to 14 days before the start date.

You are eligible for a refund minus an administration fee of $100.00 plus tax for cancellation/withdrawal requests received in writing with less than 14 days’ notice and up to the day before the start date. Thereafter, no refund will be available. 

Within 7 days of the start date, you may request a transfer to or a credit for a future offering. Transfer/credit requests will only be considered if received in writing. Credits are valid for 12 months from the initial payment date. If not used within 12 months the credits will expire.